Oracle Utilities Customer Care and Billing Overview
This Oracle Utilities: Customer Care and Billing Overview training explores the structure and functionality of Oracle Utilities Customer Care and Billing. It provides new users with a basic understanding of the system architecture, business object relationships, core components, user interface system-wide standards, and common functional tasks.
On successful Completion of the Fundamentals of Modelling course you will be able to:
- Describe the primary entities of the V diagram and the information that they provide
- Navigate Customer Care and Billing
- Create the required information to start service for a new customer
- Create the required information to bill a customer and accept a payment
- Add Premise and Service Points using the Premise Replicator
- Add and maintain Persons and Accounts
- Add and maintain meter reads
- Add and maintain meters
- Complete a Field Activity through FA Upload Staging
- Describe how Field Activities are created
- Describe when Customer Care and Billing creates Financial Transactions
- Maintain Premises and Service Points using their pages
- Navigate through Customer Care and Billing
- Use Control Central's functionality
- Add Bills, Payments, and Adjustments
Course Requirements | |
Prerequisites | Not applicable for this offering |
Target Audience | |
Audience | Implementer Manager System Integrator |
Oracle Utilities: Customer Care Billing v2.6 Overview
- Brand: Weblearning Publishing
- Product Code: Customer Care Billing v2.6 Overview
- Reward Points: 100
- Availability: In Stock
- £79.99
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£61.99
- Price in reward points: 1000
Available Options
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Tags: Oracle Utilities, Customer Care, Billing, Rate Config, Meter Management