• Oracle Utilities Customer Care and Billing Boot camp

Oracle Utilities Customer Care and Billing Overview 

This Oracle Utilities: Customer Care and Billing Overview training explores the structure and functionality of Oracle Utilities Customer Care and Billing. It provides new users with a basic understanding of the system architecture, business object relationships, core components, user interface system-wide standards, and common functional tasks.


On successful Completion of this course you will be able to:


  • Describe the primary entities of the V diagram and the information that they provide
  • Navigate Customer Care and Billing
  • Create the required information to start service for a new customer
  • Create the required information to bill a customer and accept a payment
  • Add Premise and Service Points using the Premise Replicator
  • Add and maintain Persons and Accounts
  • Add and maintain meter reads
  • Add and maintain meters
  • Complete a Field Activity through FA Upload Staging
  • Describe how Field Activities are created
  • Describe when Customer Care and Billing creates Financial Transactions
  • Maintain Premises and Service Points using their pages
  • Navigate through Customer Care and Billing
  • Use Control Central's functionality
  • Add Bills, Payments, and Adjustments
Course Requirements
Prerequisites Not applicable for this offering.
Target Audience
Audience Architect End-Users Project Manager Configuration Consultant Functional Implementer Team Leader Implementation Consultant

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Oracle Utilities Customer Care and Billing Boot camp

  • Brand: Weblearning Publishing
  • Product Code: Oracle Utilities Customer Care and Billing Boot camp
  • Reward Points: 100
  • Availability: In Stock
  • £149.99
  • £89.99

  • Price in reward points: 1000

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Tags: Oracle Utilities, Customer Care, Billing, Rate Config, Meter Management