Oracle Hospitality OPERA 5 Property Management Essentials

This course will first give you a brief idea on the hotel/hospitality industry as a whole and then will train you on how to deal with the guests in a courteous and polite manner to gain their loyalty and trust. The customer service aspect of a hotel industry will also be given the spotlight through this course, followed by insightful modules that will develop your skills on customer booking, reservation, check-ins, check-outs, Basic Cashiering, Rooms Management, Accounts Receivable, End of Day Essentials, Reports and OPERA Dashboard tasks, human resource management, OPERA Mobile and many more that are needed to work in the front and back office.

On successful Completion of this course you will be able to:

• Develop skills working in hotel front desk
• Learn Opera PMS Hotel Front Desk software and its functionality
• Become an expert using Oracle Opera PMS software
• Develop skills in customer booking, reservation, check in, checkout and many more using Opera PMS
• Develop skills in Rooms Management and Group Block Management
• Develop skills in Cashiering and Accounts Receivable
• Work with OPERA Mobile